Stretch Zone is looking for a motivated, outgoing, and results-driven Membership Sales Associate to join our team. This position is ideal for someone who enjoys connecting with people, building relationships, and helping clients discover the benefits of assisted stretching and wellness.
The Membership Sales Associate will play a key role in driving studio growth by following up with leads, converting demos into memberships, and working closely with our practitioners and management team to create an exceptional client experience.
Responsibilities
- Make outbound calls and consistently follow up with new and existing leads.
- Manage and nurture leads through the sales process.
- Mine studio schedules to identify opportunities for additional memberships and client conversions.
- Welcome and engage guests coming in for demos and confidently present membership options.
- Convert demo clients into recurring memberships by understanding their goals and communicating the value of Stretch Zone.
- Work closely with Stretch Zone practitioners to identify sales opportunities and ensure a seamless transition from the stretching experience to membership enrollment.
- Maintain and monitor the studio email inbox, responding to inquiries and ensuring timely follow-up.
- Collaborate with upper management to track studio performance, lead activity, membership sales, and overall progress toward goals.
- Maintain accurate client and lead information.
- Help create a positive, energetic, and welcoming studio environment.
- Contribute to team meetings, sales initiatives, and studio growth strategies.
What We're Looking For
- Excellent verbal and written communication skills.
- Confident, personable, and comfortable speaking with new people.
- Strong follow-up skills and the ability to stay organized.
- Goal-oriented and motivated by sales and performance.
- Previous sales or customer service experience preferred.
- Experience in fitness, wellness, healthcare, or a similar industry preferred.
- Ability to work collaboratively with practitioners, management, and other team members.
- Comfortable discussing memberships, pricing, and client goals.
- Professional, positive, and enthusiastic attitude.
- Willingness to learn and grow within the Stretch Zone environment.
- Open to obtaining Stretch Zone practitioner certification in the future as opportunities arise.
The Ideal Candidate
The ideal candidate is someone who is energetic, confident, coachable, and genuinely enjoys helping people. You don't need to be an expert in stretching—we're looking for someone with strong people skills, a willingness to learn, and the drive to help grow the studio.
If you're passionate about wellness, enjoy sales, and want to be part of a team that helps clients feel and move better, we'd love to hear from you!
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
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