Member Experience Associate
Location
Maple Grove, MN, Stretch Zone Maple Grove
Type
Part Time
- Free uniforms
- Training & development
- Opportunity for advancement
- Greet every client with a warm, friendly, and professional attitude, creating a great first impression
- Educate members on the benefits of practitioner-assisted stretching
- Assist with demo appointments by guiding members through intake forms and ensuring a smooth, welcoming first visit experience
- Manage front desk operations including scheduling appointments, answering phones, and responding to texts
- Provide excellent customer service by assisting with member questions, concerns, and general support
- Strengthen long-term member relationships through consistent follow-ups and thoughtful engagement
- Maintain a clean, organized, and welcoming studio environment
- Work closely with practitioners to ensure a smooth and efficient daily schedule
- Help maintain a positive, team-oriented studio culture
- Previous experience in sales or customer-facing roles is a plus
- Comprehensive training provided
- Clear communication skills and a genuine interest in helping others
- Openness to learning and growing in a new skill set
Stretch Zone uses patented equipment and proven protocols to help members improve flexibility, mobility, and overall physical performance while reducing stiffness and enhancing reaction time.
Stretch Zone - 1185
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
Company Website: stretchzone.com
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